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10% OFF On 2+ Items.

RETURN

 We graciously offer a 30-day return policy. As long as the item is not  worn, soiled or damaged in any way, you get your money back for that  item and we never charge our customers a restocking fee.  Please be sure to compare your pet measurements to the size chart to  ensure a proper fitting garment to avoid frustration of exchange or  refund and resulting cost of return shipping. Each dog apparel item has a  different size chart. Items that are returned for refund will be  credited for the item only and excludes shipping. Customer is also  responsible for return shipping costs. If you would like to return an item go to the RETURN page.

 

 

SHIPPING

 All orders are shipped via USPS.  Delivery time frames are determined by USPS based on the destination address.  We do offer “combined shipping”.  To take advantage of this offer, please add all items you wish from store into your cart prior to checking-out.  During the check-out process, all items will automatically ‘combine’ and you will only be charged the one flat rate fee for the option you choose.

 

USPS First Class Mail is a flat rate fee of $4.99 regardless of quantity or weight of the items purchased and offers a 2 - 4 day delivery

 

USPS Priority Mail is a flat rate fee of $9.99 regardless of quantity or weight of the items purchased and offers a 1 - 3 day delivery.

 

 

PAYMENT

 Payment accepted through PayPal and Credit/Debit card.  Once payment is received, your item will ship within one business day. All payments through PayPal and Credit/Debit Card MUST HAVE the same 'billing address' and 'shipping address'.  Otherwise, the order will be cancelled and refunded. This policy is protecting our customers and us against fraud.  Please note that e-check payments will have a delay (1-3 weeks) as the check payment process clears. All prices on this website are in USD currency. 

Please be advised:  When placing orders with a value greater than  $200.00 USD you are required to use PayPal as your form of payment.  Any  and all credit card purchases which exceeds $200.00 USD will be  refunded and the order cancelled.

 

Please do not hesitate to contact us with any questions or concerns. 

 

 

OUR PRIVACY POLICY

 We adhere to a very strict privacy policy collecting only enough information to process you order. Any information you submit to us will be completely confidential and it will never be shared with or sold to outside parties. 

 

 

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